Closers manages their own pipeline of prospects. Closers understand that they are more than “Sales”, they are the first impression a prospect will get of the company and thus they must be professional, an effective communicator, and excellent at building rapport. They are also motivated by helping our clients achieve the highest levels of success. Closers understand that the sales process itself is a choreographed experience that should have the customer begging to buy.
Establish, develop, and maintain positive business and customer relationships
Move all prospects to the proper stage of the pipeline via CRM throughout the day
Maintain a clear, up to date and accurate pipeline in our CRM
Follow up diligently and consistently with potential clients over extended periods
Document all interactions with all prospects and clients in the “notes” section of CRM.
Allow the Director of Sales to shadow calls and give feedback
Available most days from 9 am-5 pm local time to take calls
Use both internal and external resources to maintain up-to-date knowledge of our products and industry
Collaborate with the team to formulate ideas on how to best serve our clients
Be mindful of any emerging patterns of negative feedback from clients and report to the Director of Sales
Collaborate with team to ensure smooth transitions from program to program and beyond
All prospects are properly moved in CRM and information is documented on client details
A show rate of at least 55% per month is maintained
A close rate of at least 50% per month is maintained
All qualified prospects are consistently followed up with indefinitely
Sales stats sheet is updated M-F by 7 pm AEST
There is an effective line of communication among the team in which all necessary information is communicated promptly
Contractor remains well-versed in the latest product offerings through continued education/training
All internal communication cycles are properly followed
Sales experience
Excellent communicator over the phone / video conference
Experience with business to consumer (B2C)
Open to learning new processes in sales
Are routine driven
Open to growing rapidly
Self-sufficient and able to properly manage one’s own time
Well-organised and able to maintain a pipeline that can be observed and understood by the Sales Leader
Worldwide
Competitive base + commission structure
Opportunity to work remotely.
Access to ongoing professional development and training.