TERMS & CONDITIONS

Built Body Transformations – Website Terms & Conditions

Last updated: 21st December 2026

1. Who We Are

This website is operated by Board Twins Coaching Pty Ltd trading as Built Body Transformations Pty Ltd (“we”, “us”, “our”).

Registered in Australia.

Contact: [email protected]

By accessing or using this website, downloading any free resources, or submitting any forms, you agree to be bound by these Terms & Conditions.

If you do not agree, do not use this website.

2. Use of This Website

You must be at least 18 years old to use this website or submit forms.

You agree to provide accurate, current information when filling out any form.

You agree not to:

Use the site for unlawful purposes;

Attempt to gain unauthorised access to our systems;

Upload or transmit viruses or malicious code.

We may suspend or terminate access to anyone who misuses the site.

3. Nature of Our Services (No Medical Advice)

We provide online fitness and nutrition coaching and related educational content for general information only.

We do not provide medical, physiotherapy, psychology or other regulated health services.

Nothing on this site or in our free resources is a substitute for professional medical advice, diagnosis or treatment.

Always consult your doctor or appropriate health professional before starting any new diet, supplement or training program, especially if you have existing conditions, injuries, are on medication, or are unsure if it is safe for you.

You are responsible for your own health decisions and for training safely and appropriately.

4. No Guarantees & Individual Results Vary

We share transformations, testimonials and case studies from real clients. They are examples, not promises.

We do not guarantee any specific result (e.g. particular weight loss, body fat percentage, strength level, timeline).

Your results will depend on many factors, including your starting point, genetics, health status, adherence, work ethic and life circumstances.

Any statements about results are aspirational and educational, not guarantees of outcome.

5. Free Resources, Calls & Information

Any information provided in:

Free downloads or programs;

Emails, SMS or DMs;

Free strategy calls;

Blog posts, videos or social content;

is general in nature and does not take into account your personal medical history or full circumstances. It is provided “as is” for educational and informational purposes only.

You are responsible for how you use this information.

6. Purchases, Coaching Agreements & Refunds

If you decide to join a paid coaching program, you will be asked to sign a separate coaching agreement.

That agreement will set out pricing, payment terms, duration, cancellations, refunds and any guarantees that apply.

If there is any conflict between these website Terms and your signed coaching agreement, the coaching agreement will prevail for that program.

Unless clearly stated otherwise in the coaching agreement, all fees are non-refundable.

7. Intellectual Property

All content on this website and in our programs – including text, images, videos, logos, plans and resources – is our intellectual property or used under licence.

You must not:

Copy, reproduce, distribute or publish our content;

Share paid materials with others;

Claim our materials as your own.

You may use free resources for your personal use only.

8. Limitation of Liability

To the maximum extent permitted by Australian law:

We make no warranties or representations (express or implied) about the completeness, accuracy, reliability, suitability or availability of any content or services.

You use this website, our free resources and our coaching at your own risk.

We are not liable for any direct, indirect, incidental, special, consequential or punitive loss, injury or damages arising from your use or misuse of:

This website;

Any information, plans or recommendations we provide; or

Any training, nutrition or lifestyle changes you undertake.

Nothing in these Terms excludes any guarantees, warranties, rights or remedies that cannot be excluded under the Australian Consumer Law. Where our liability cannot be excluded, it is limited to the fullest extent permitted by law.

9. Third-Party Links & Services

This website may contain links to third-party websites, apps or services.

We do not control and are not responsible for the content, accuracy, policies or practices of third-party sites.

Use of third-party sites is at your own risk and subject to their own terms and privacy policies.

10. Privacy

Our handling of personal information (name, email, phone, form answers, etc.) is governed by our Privacy Policy, which is available on this website.

By using this website and submitting forms, you agree to us handling your data as described in the Privacy Policy.

11. Changes to These Terms

We may update these Terms & Conditions from time to time.

The “Last updated” date at the top will show the current version.

Continued use of the website after changes means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of QLD Australia, and you submit to the non-exclusive jurisdiction of the courts of that state and the Commonwealth of Australia.